Communication styles
One of the most important principles is to treat everyone individually. Do not make assumptions that everyone is the same as you are or that cultures that have similar backgrounds are the same. Do not rely on preconceived stereotypes when interacting with individuals from different cultures. Instead, use the time of interaction to ask earnest questions about cultural differences and misconceptions.
Be aware of the sources of miscommunication that can occur. As discussed earlier, both verbal and nonverbal behaviors can send messages, many times conflicting messages.
This can lead to miscommunication and misunderstanding. If you are unsure about your communication style, ask if it is offensive or discourteous. Then, inquire how to appropriately respond for future reference.
When dialoguing with someone from a different culture, seek common ground. Many times, conversations are rooted in differences rather than similarities. People from different cultures find it difficult to communicate in a positive way if the focus is on differences. Make an effort to maintain positive interaction and dialogue, concentrating on areas of interest.
Learn to accept others as they are. Refrain from judging behavior, beliefs, feelings, or experiences of others. You convictions are your own person with your own beliefs. It does not necessarily make them right, it just make them yours. Instead, acknowledge differences as valid, even if you personally disagree with what someone else thinks or feels.
Appropriate language is crucial for effective multicultural communication. Do not use provoking language like racial, ethnic, or gender slurs. Profane words should never be part of the conversation, as these can be extremely offensive in various cultural. Refrain from statements that begin with "You" - "You are not listening to me." This type of statement can feel like an attack, which might induce a defensive or hostile reaction. Instead, try to use less threatening statements that begin with "I" - "I feel that you are not listening to me."
Multicultural communication
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